Privacy Policy

This Privacy Policy explains how Northdesk (“Company”, “we”, “our”, or “us”) collects, uses, maintains, and protects information obtained from users (“User” or “you”) of the www.northdesk.ca website (“Site”). This policy applies to the Site and all services offered by Northdesk.

Personal Identification Information

We may collect personal identification information from Users in various ways, including when they visit our Site, fill out a form, book a consultation, or engage with other services or features we provide. Users may be asked for their name, email address, phone number, and business details. We collect this information only if Users voluntarily submit it. Users can always refuse to provide personal information, though this may limit access to certain Site features.

Non-Personal Identification Information

We may collect non-personal information whenever Users interact with our Site. This may include browser type, device information, operating system, Internet service provider, and other technical details used to connect to our Site.

Web Browser Cookies

Our Site may use “cookies” to improve User experience. Cookies are placed on the User’s device for record-keeping and sometimes to track usage information. Users may choose to set their browsers to refuse cookies or alert them when cookies are being sent. Please note that some parts of the Site may not function properly without cookies.

How We Use Collected Information

Northdesk may collect and use Users’ personal information for the following purposes:

• To improve customer service and respond effectively to inquiries.
• To personalize User experience and improve our Site based on feedback.
• To send periodic emails or updates about our services, promotions, or relevant business resources.
• To process bookings, subscriptions, or customer requests efficiently.

Users may unsubscribe from our emails at any time by following instructions included in each email or contacting us directly.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information. All sensitive exchanges between Users and the Site occur over an SSL-secured channel and are encrypted where applicable.

Children’s Privacy

Protecting the privacy of minors is very important. We do not knowingly collect or maintain information from individuals under 18. Our Site is not intended to attract anyone under 18 years of age.

Changes to This Privacy Policy

Northdesk may update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to check this page regularly to stay informed about how we protect the information we collect.

Your Acceptance of These Terms

By using this Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site. Continued use of the Site after changes are posted will signify your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy or your interactions with our Site, please contact us:

Northdesk
contact@northdesk.ca
www.northdesk.ca

Last Updated: 09/05/2025